Solutions to grow your business!
(212) 730-1900
1.1. PURPOSE OF POLICY. SolutionBranding.com (“us,” “we,” or “SB”) is committed to respecting the privacy rights of visitors to and users of the website located on the platform. We created this Website Privacy Policy (this “Policy”) to give you confidence as you visit and use the Site and the search, website creation, entertainment, business development and social networking services available from the Site and from other websites that we operate as part of the SB network of sites (such services and sites being referred to herein collectively as the “Service”), and to demonstrate our commitment to fair information practices and the protection of privacy. This Policy is only applicable to the Site and the Service. This Policy does not apply to any other websites that you may be able to access from the Site, each of which may have data collection and use practices and policies that differ materially from this Policy, nor does it apply to any services that may be offered by SB’s business partners, where your personally identifiable information is collected by anyone other than SB. If you have any questions concerning the Site, the Service, this Policy, or anything related to either of the foregoing, we can be reached at the following email address: support@solutionbranding.com
1.2. DISCLAIMER REGARDING SITE CONTENTS
REMEMBER: We have created this Site and the Service for the purpose of providing businesses with a method of creating a presence on the internet and performing business transactions and operations. We expect that you will use your own skill and care in using the Site and in communicating with businesses or individuals and participating in any events or other networking opportunities that may be available from the Site. In order to use the Site and the Service, you must review and agree to our Terms of Use, which include this Policy and which also include important terms regarding the materials that we make available on the Site and through the Service.
WE DO NOT PRE-SCREEN OR APPROVE BUSINESSES OR PERSONAL ENTITIES CREATING A PRESENCE ON THIS SITE, AND WE CANNOT GUARANTEE USER IDENTITIES OR ANY INFORMATION THAT USERS PROVIDE. WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY ACTIONS YOU MAY TAKE ON OR IN CONNECTION WITH THE SITE OR THE SERVICE. YOU SHOULD NOT PROVIDE ANY PERSONAL INFORMATION TO ANY OTHER USER UNLESS YOU KNOW WHO THAT USER IS AND KNOW WHAT HE OR SHE INTENDS TO DO WITH YOUR PERSONAL INFORMATION
2.1. WHAT PERSONAL INFORMATION DO WE COLLECT?
In operating the Site and providing the Service, we may collect a variety of user-submitted information such as names, email addresses, payment information, and other contact information, in order to establish and authenticate user accounts, to facilitate certain features we offer, to enable interactions between users, and to send information and notices to our users regarding the Site and the services we offer. In addition, we may provide registration forms, bulletin boards, comment forms, online surveys, and other online forms that ask users to provide their names, e-mail addresses, mobile phone numbers and other contact information, as well as information related to the subject matter of the activities requiring registration, the surveys or of the other online forms. Also, if you communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as personal information.
2.2. WHAT ADDITIONAL INFORMATION DO WE COLLECT?
(a) AUTOMATIC COLLECTION. Our servers automatically recognize visitors’ domain names and IP addresses. No personal information about you is revealed in this process. The Site may also gather anonymous “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer.
(b) COOKIES. From time to time, we may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your computer about your visit to the Site. We do not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on the Site other than cookies. Cookies help us learn which areas of the Site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at the Site may be diminished and some features may not work as they were intended.
3.1. WHAT DO WE DO WITH COLLECTED INFORMATION?
(a) PERSONAL INFORMATION. You always have the option not to provide us with any personal information. Your decision not to do so, however, may limit your ability to access areas of the Site or features of the Service that require a user name and password. If you do elect to provide any personal information to us, then we will use that personal information to provide you with access to the Site and the services offered by us or to comply with the law, and we may share that information as follows: (1) We will not share demographic data with advertisers and other third parties (2) We may use your personal information to verify your identity, to check your qualifications, or to follow up with transactions initiated on the Site. We may also use your contact information to inform you of any changes to the Site or the Service, or to send you additional information about us. To opt-out of any information sharing, please email us at support@solutionbranding.com.
(b) ANONYMOUS INFORMATION. We use anonymous information to analyze our Site traffic, but we do not examine this information for individually identifying information. In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer the Site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.
(c) USE OF COOKIES. We may use cookies to deliver content specific to your interests, to save your user ID or password so you don’t have to re-enter it each time you visit our site, or for other purposes. We do not have access to or control over information collected by outside advertisers on our site.
(d) DISCLOSURE OF PERSONAL INFORMATION. In addition to disclosures described above, we may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on us or our parent company, subsidiaries or affiliates, (2) protect and defend our rights or property or the rights or property of users of the Site, or (3) act under exigent circumstances to protect the safety of the public or users of the Site.
(e) SALE OF INFORMATION. In order to accommodate changes in our business, we may sell our company or portions of our company or sell or buy portions of other companies or assets, including the information collected through the Site. If SB or substantially all of its assets are acquired, customer information will be one of the assets transferred to the acquirer.
(f) ACCESS TO INFORMATION. You can notify us at any time that you want to terminate your SolutionBranding.com account and our storage of your personal information, and upon receipt of that notice, we will remove all information about you from our database, at which point you will no longer be able to access any of our services that require registration unless you re-register. In addition, our systems permit you to review your personal information and ensure that it remains current and correct. Through your personal profile, which you can access from your “General Settings” page on the Site, you may: (1) review and update your personal information that we have already collected; (2) choose whether or not you want to receive (or continue to receive) information about our company, or promotional material from our business partners; and (3) choose whether or not you want us to share your personal information with third parties. It is solely your responsibility to ensure that your personal information remains current and correct and accurately reflects your preferences regarding how you would like us to treat your personal information. Please note that once you have selected and registered under your chosen user name, you will not be able to change that user name (so choose carefully!).
SB, the Site and the Service have security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, or alteration, and we and our owners, partners and affiliates will have no liability to you or to any third party arising out of any such loss, misuse, or alteration beyond that imposed by applicable law.
SB employees have access to your account as well as all of the modules purchased on the platform to ensure proper support of each tool.
The Platform has security measures in place to help protect against the loss, misuse, and alteration of your data. When the platform is accessed using Microsoft Internet Explorer versions 6.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption. The platform hosts it’s system in a secure server environment that uses a firewall and other commercially available technologies to prevent interference or access from outside intruders. Finally, the platform provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data. While platform uses commercially reasonable means to secure your data, we do not guarantee that your data will not be improperly accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
5.1. PUBLIC FORUMS
The Site may include, or the Service may offer you access to, interactive forums such as blogs, message boards, comment areas and chat rooms and video chat. Please remember that any information that is disclosed in these areas becomes public information, and please exercise caution when using any of these public forums to disclose your personal information. We have no control over the use of any personal information disclosed in a public forum, and you are solely responsible for the effects of any such disclosure.
5.2. THIRD PARTY WEBSITES
The Site may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies. In addition, in no event will we have any responsibility for the contents of those other websites, and you visit and use those websites entirely at your own risk.
6.1. CONTACTING US
If you have any questions about this Policy, our practices related to this Site, or if you would like to have us remove your information from our database please feel contact us using the contact information provided in Section 1.1 above.
Contact information: SolutionBranding.com, attn: privacy policy officer, 30-97 Steinway St, Astoria, NY 11103.
6.2. UPDATES AND CHANGES
We reserve the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Site. If any changes are made to this policy, you will be notified by email to the address you provided during registration. Any such change, update, or modification will be effective immediately upon posting on the Site and notification. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.
We know that the careful handling of your personal data is very important to you and appreciate your trust. We undertake to respect your online privacy and acknowledge the need to adequately safeguard and manage all personal information (“Personal Information”) that you provide to us. We inform you in this privacy policy about what information we collect from you through the directory management module (the “Site”) and how we use and share this information. We stick to the survey,
Please take a moment to read our privacy policy. It only applies to information that we collect through our website and not to information that we obtain in any other way or through other websites.
We only collect personal information if and insofar as this is legally permissible or if you have given your consent.
In general, we only collect personally identifiable information from users of our website in connection with requests for our services, eg via the “Contact” page or the “Online Check”.
As a “directory management” customer, you will also receive access to your personal everywhere dashboard and user account by logging into our website. Your personal information is stored in the user account and used by us only insofar as to provide you with the contractually agreed services and to organize and manage our contractual relationship. In addition to the above data, this information may include:
Your private / business address;
Your private / business landline or mobile phone number; Your password and the username you choose; Your payment information;
Your date of birth;
Any other information that you provide to us, for example, for publication in search engines, online directory media and social networks; Information about the services you have purchased.
If you send us an e-mail in connection with a job posting request on our Careers page, we may store your Personal Information related to such request, including, but not limited to,
your education information ; Your work experience;
Her professional career;
Your job-related preferences.
If you provide us with your personal information, we may store that information and use it for various purposes. We use your information primarily to provide the services you have registered for and to handle all your requests or requests. For example, we may use your Personal Information to answer a question you have asked or to process a request for information about you. We may also use Personal Information to ensure compliance with our policies and applicable laws.
We also use your Personal Information to contact you if you have consented to receive such messages, or if permitted by law. We may also send you specific messages relating to our website or the services we provide to you, including, but not limited to, announcements of services, account-related emails, or similar administrative or transactional messages.
We will not transfer your Personal Information to any third party without your consent if and to the extent necessary to fulfill our contractual obligation to you or to enforce our rights and claims. In addition, we may from time to time hire other companies to perform certain services for us, such as maintaining our website and e-mail services, and processing inquiries. We can be personal
Forward information to these companies if that information is necessary for the Company to complete a requested transaction or otherwise to perform its duties. Directory management, reasonable precautions are taken to ensure that these third party service providers ensure the protection of your personal information on behalf of the directory management module. In certain circumstances, these service providers outside the European Economic Area may be in a jurisdiction that does not provide the same level of data protection as the European Economic Area. We use the standard contractual clauses of the European Commission to ensure the necessary level of data protection.
Everywhere, your personal information is sold or left to uninvolved third parties for marketing purposes.
We also reserve the right to disclose visitor information whenever required by law to disclose personally identifiable information to investigative, law enforcement, and regulatory authorities, if and to the extent necessary to prevent threats to public and private security and prosecute crimes.
Similar to many other websites, we use so-called cookies on various pages in order to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer and allow an analysis of the use of this website by you. Most of the cookies we use are deleted from your hard drive after the end of the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer on your next visit (so-called persistent cookies). Our partner companies are not permitted to collect, process or use personal data via cookies via our website. If you do not want to use cookies, you can stop it yourself: The help function in the menu bar of most web browsers tells you how to set your browser so that it does not accept new cookies, it will alert you to new cookies , or deletes all already received cookies. However, cookies allow you to use some of the features on our site, so we recommend that you enable the cookie feature.
The tracking system Google Analytics, a web analytics service provided by Google Inc. (“Google”), is used everywhere for purposes of advertising, market research and for tailoring the offer. Google Analytics uses cookies that enable you to analyze the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States and Google will do so
Use information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google will also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. As already explained, you can prevent the installation of cookies by setting your browser software accordingly. However, please be aware that if you do this you may not be able to use the full functionality of this website.
We collect this information to conduct research and market analysis to improve our products, services and technology, such as identifying which areas of the site are most popular and improving the site for visitors. In addition, we link all information collected to describe the use of the Site for our existing or potential business partners, sponsors, advertisers, or other third parties, or at the request of a government agency.
You may object to the use of your data for the aforementioned purposes at any time at privacy@tech-toolbox.net.
Please note that you may be redirected from our website via hyperlinks to other websites outside of our control area. These other websites send their own cookies to visitors, collect data or request the provision of personal information. The privacy policies of these other websites may differ materially from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of your personal information obtained there.
You have a right to delete information on the data stored by the directory management module and, if necessary, a right to correct, block or delete this data, which you can exercise at any time and free of charge.
For questions regarding the collection, processing or use of your personal information, as well as for information, rectification, blocking or deletion requests, please contact: support@tech-toolbox.net
The security of your personal information is important to us. We take reasonable technical and organizational security measures to protect your Personal Information from loss, tampering and unauthorized access by third parties. These actions are internal reviews of our data collection, storage and processing practices and our security measures, as well as physical security measures to protect against unauthorized access to systems that we use to store personal information. We limit access to Personal Information to All-Employees, Part-Time Contracted Employees and Representatives who need to know this information in order to perform, develop and improve our services, and grant this access only to the extent necessary. These individuals are bound by confidentiality obligations and may be subject to disciplinary action (including termination and prosecution) if they fail to meet these obligations.
Everywhere you hereby expressly point out that a secure data transmission to third parties over open networks, such as the Internet, unfortunately, cannot be guaranteed because the transmission of information over the Internet is not completely secure on the current state of the art.
When accessing anywhere, you’ll be asked to choose a password for your account to help protect your online account information. We recommend that you do not share your password with another person. Once you have registered an account, you can view and change your account information at any time after logging into your account.
This website is not designed for use by children under 14 years of age. We do not knowingly obtain any Personal Information from children under the age of 14. If we become aware that we have unknowingly obtained Personal Information from a child under the age of 14, we will use commercially reasonable efforts to remove such information from our database.
The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a message on the home page of our website for a reasonable time after such changes have been made to this
Privacy Policy, as well as by changing the “last modified” date at the top of this Privacy Policy. We ask you to check this page regularly for possible changes. In the event of material changes to the privacy policy, we will, if necessary, obtain your consent.
We collect, process and use your personal information in accordance with the data protection laws of the Federal Republic of Germany. The directory management module assumes no responsibility for the compliance of this Privacy Policy and related procedures with the laws of other countries. Visitors to this website who live outside of Germany act on their own initiative and are responsible for compliance with local laws, if and as far as local laws are applicable. If you live outside Germany, by using our website, you consent to the transfer and use of your information outside of your country.
If you have any suggestions or questions about our privacy policy, please contact us at support@tech-toolbox.net.
GDPR SPECIFIC:
3. Access control
6. Distribution control
7. Data entry control
8. Recoverability
9. Procedures for periodic review, assessment and evaluation (Article 32 para. 1 (d) of the GDPR; Article 25 para. 1 of the GDPR)
10. Technical and organizational measures The effectiveness of the measures is constantly checked by the data protection officer.
11. Regulatory content 5 If unauthorized access to data is detected, functional management and associated error analysis or correction must be ensured.
The Reputation Module (hereinafter, “RPM,” “we,” “us,” “our”) respects your privacy and we are committed to protecting it. We recognize your need for appropriate protection and management of the personal information we learn about you while you visit our Website. This privacy policy (this “Policy”) describes how we treat the information we collect from users of our Websites, including you, as well as any of the Services that may be offered on our Websites by RPM from time to time. By using our Services, you expressly consent to our collection, storage, use and disclosure of your information as described in this Policy. If you disagree with anything in this Policy, you may not use the Services. Your use of the Services further indicates that you have read and understood this Policy and indicates your agreement to abide by the Terms of Use in effect and to be subject to this Policy. If you disagree with anything in this Policy, you may not use the Services. Capitalized terms not defined herein, shall have the meanings ascribed to them in the Shout About Us Terms Website Terms of Use.
European Union Users
YOU EXPRESSLY CONSENT TO THE REPUTATION MODULE PROCESSING OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY SHOUT ABOUT US IN THE COUNTRY WHERE IT WAS COLLECTED AND IN THE UNITED STATES. UNITED STATES LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.
IF YOU REPRESENT AN ORGANIZATION, YOU WILL BE RESPONSIBLE TO ENSURE THAT EACH MEMBER OF YOUR ORGANIZATION (INCLUDING EMPLOYEES AND CONTRACTORS) ABOUT WHOM PERSONAL INFORMATION MAY BE PROVIDED TO SHOUT ABOUT US HAS GIVEN HIS OR HER EXPRESS CONSENT TO SHOUT ABOUT US PROCESSING OF SUCH PERSONAL INFORMATION.
Information Shout About Us Gathers and Tracks
Information Sharing and Disclosure
Security
RPM takes commercially reasonable steps to help protect and secure your Personal Information in accordance with industry standards. All access to our website is password-protected/encrypted and we limit access to your information on our servers to the greatest extent possible. We also regularly monitor our servers for possible vulnerabilities and attacks. But remember that no method of transmission of the internet or method of electronic storage is 100% secure. As such, we cannot guarantee the security of any information that you transmit to us. Thus, while we strive to protect your personal data, we cannot warrant the security of any information you transmit to us.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, contact us by email at support@tech-toolbox.net and include your name and the address to which you would like us to respond and that this is a request pursuant to the User’s California Privacy Rights.
Linked Sites
Our Website may link to other websites not controlled by the reputation module. Although we try to be careful in the selection of our strategic service and technology partners, we are not responsible for the privacy or security practices of any other websites, and you acknowledge and agree that any use of such other websites is entirely at your own risk. You should carefully review the privacy and security practices of the other websites before you provide such websites with any of your personal information.
Changes to the Policy
We reserve the right to change this Policy at any time. If we update this Policy, we will place a notice on our Website indicating such update. You are responsible to review the updated Policy so that you are aware of our then-current privacy practices. If you object to any such changes, you must cease using our website. Continued use of our website following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Feedback; Removal from Contact List
If you have a question or comment about the reputation management module, or wish to update your contact information or be removed from our contact list, please contact us at Technology Toolbox, 2574 15th Avenue, San Francisco, CA 94127 or support@tech-toolbox.net. If you request to be removed from our contact list, we will use commercially reasonable efforts to remove your name from the contact list. If you wish to update any of your personal information, please contact us at such email address, and we will use commercially reasonable efforts to update your contact information accordingly. Please be aware, however, even if we update your personal information in our contact list, or we remove such information, it may still be stored in other databases (including those kept for archival purposes) and may still be used to compile aggregated or demographic information for supply to third parties in accordance with this Policy.
Transfer of Information
Notwithstanding anything expressed or implied in this Policy, in connection with an assignment, sale, joint venture or other transfer or disposition of some or all of the assets of the reputation module, or its affiliated entities, you agree that we can accordingly assign, sell, license or transfer any information, including personal information, that you have provided to us to those third parties directly involved in the transfer or disposition of such assets.
Incorporation
This Policy is incorporated into and made part of the reputation module.
This Privacy Policy describes how and when we collect, use, and share your information across our websites, APIs, email notifications, applications and our other covered services that link to this Policy (collectively, the “Services”) and from our white label partners and other third parties.
For example, you send us information when you use our Services on the web, via our API, or from our mobile apps. When using any of our Services you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy. This includes any information you choose to provide that is deemed sensitive under applicable law.
Your information is controlled by Sendible Limited, 311 Ballards Lane, N12 8LY, London, UK. However, you alone control and are responsible for any content you submit, create or post through the Services, as provided in the Terms of Service. Sendible Limited is committed to protecting and respecting your privacy regarding all information that might be collected while using any of our Services.
When this policy mentions “we” or “us,” it refers to the processor of your information under this policy. We collect personal information with consent, when appropriate or required, and by lawful means only.
Irrespective of which country you live in, you authorize us to transfer, store, and use your information in any country where we operate. If there is a case when personal data is transferred from the EU to the United States, it is solely for the purpose of processing as per instructions from the controller.
If you have any questions or comments about this Privacy Policy, please submit a request to support@tech-toolbox.net.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We require certain information to provide our Services to you. For example, you must have an account in order to create or post content through the social media application. When you choose to share the information below with us, we collect and use it to operate our Services.
You might give information about yourself by filling in forms on our Services or by corresponding with us by phone, e-mail or otherwise.
This includes information provided when you:
If you do choose to create an account, you must provide us with some personal data so that we can provide our Services to you. The personal information you give us is limited to your name, address, email address, a password, phone number, credit card details and photograph. None of the personal information you provide is shared publicly.
We use your personal contact information, such as your email address to authenticate your account and keep it – and our Services – secure, and to help prevent spam, fraud, and abuse. We also use contact information to personalize our Services, enable certain account features and to send you information about our Services. If you provide us with your phone number, you agree to receive calls to that number to discuss matters that impact your usage of our Services. You can update your notification settings to control notifications you receive. You can also unsubscribe from an email notification by following the instructions contained within the email.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
As a controller, you can choose to upload your email and SMS contacts so that you can make use of our email marketing features. When uploading contacts to your account, you agree that you have lawfully obtained consent from those contacts to utilize their personal contact information for processing for the intended purpose, where it be marketing or other.
With regard to each of your visits to our Services, we may automatically collect information about your login and current location, which we get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account and to provide our services to you. We also store your time zone settings in order to ensure our Services operate correctly.
In order to operate our services, we keep track of how you interact with links across our Services. This includes links in emails we send you as well as actions you take when using different features within the products we offer.
When you connect your social media profile to Sendible, we may collect and store the link to your avatar. We may also retrieve and store links to the photos stored on your social profiles. We use this data in order to deliver our Services to you.
Our website uses cookies to distinguish you from other visitors and users on our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use information held about you in the following ways:
We will use this information:
We will use this information:
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above, depending on the types of information we receive. For example, when tracking referrals from our affiliate partners, the cookies stored on your browser allow us to reward affiliates for introducing you to our Service.
When you connect your social media profile to Sendible, we may collect and store your personal messages. For example, when you connect your Twitter profile, you are granting Twitter consent to allow the application to retrieve your Direct Messages.
We receive information when you view content on our website or interact with our Services, even if you have not created an account. For example, when you visit our websites, sign into our Services, interact with our email notifications, we may collect information about you.
This log data stored includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, device information (including device and application IDs), and cookie information.
We use this data to operate our Services and ensure their secure, reliable, and robust performance. For example, we use log data to protect the security of accounts, improve the quality of our products and to determine which features are being used most on our Services.
We may also record your usage of our Services using screencasting tools in order to improve our Services and deliver a better user experience. With regard to each of your visits to our Services we may automatically collect the following log data:
Technical information
Information about your visit:
We are passionate about building useful tools to help businesses and agencies be more efficient and productive when managing social media at scale. We use all of the information we have to help us provide and support our Services. Here’s how:
We are able to deliver our Services, support your usage of our products and introduce improvements by using this information to understand how you use and interact with our Services.
When we have location information, we use it to tailor our Services for you and others, like automatically detecting your location in order to support your ability to schedule messages in your own time zone.
We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.
We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
We may receive information about you if you use any of the Services we provide. We inform you when we collect any data that it may be shared internally and combined with other data collected on our Services. For example, when you connect your Facebook account, you will be able to opt in to the data that the application is able to collect from Facebook on your behalf.
We may also receive private information about your business profiles from the social network profiles you connect including Facebook, LinkedIn, Twitter, Google+ and Instagram.
Our usage of Google data is limited to the following use cases: Accessing and storing analytics, comments and posts from your accounts on Google+, Blogger and YouTube.
We also access data from your Google Analytics account in real time when you authorize this from our reporting area. We also securely store access tokens from Google that allow us to publish on your behalf to Google+, Google My Business, Blogger and YouTube. These access tokens can be revoked at any time.
On all occasions where we receive data from a platform with whom our Services integrate, you will be able informed of the data that will be collected by our Services and will need to give consent to have Sendible receive and process your personal data from these platforms on your behalf.
We work closely with other third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. The information we receive is used to enhance your experience with our Services.
We do not sell or trade your personally identifiable information. This does not include trusted third parties who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and are compliant with GDPR.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We share or disclose your personal data with your consent or at your direction, such as when you authorize a social network or third party application to access your account or when you direct us to share your feedback with a business.
When you share content via your Sendible account to a third-party service, keep in mind that you are controlling the flow of this content from our platform through to the third-party service.
When you add a team member or client to your account, you may choose to share personal data with them. For example, you may choose to share a client’s social media report with a team member. By acting as data controller, the application provides you with all the tools and settings you need to be able to control the flow of data.
Subject to your settings, we also provide certain third parties with personal data to help us offer or operate our Services.
We engage service providers to perform functions and provide services to us in the United States, UK, and other countries. For example, we use a variety of third-party services to help operate our services, such as hosting our various blogs and websites, and to help us understand the use of our services, such as Google Analytics.
We may share your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.
We may share your information with advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We may make use of the personal data we have collected from you to enable us to display relevant advertisements to you on third party websites. For example, if we’ve noticed that you’ve been actively using our reporting features, we may use this data to show you relevant advertisements on Facebook informing you of a new analytics feature we’ve launched.
In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity.
We may also disclose personal data about you to our affiliates in order to help operate our services and our affiliates’ services. This information is limited to your email address, browsing behavior and any other actions you’ve taken on our website before becoming a customer.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by employees or contractors operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, processing your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
We take the protection of your data very seriously and have made every effort to be compliant with General Data Protection Regulation (GDPR) which is a “regulation in EU law on data protection and privacy for all individuals within the European Union and the EEA region.” The GDPR replaces the 1995 Data Protection Directive. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers located in the US and certified under the EU-US Privacy Shield. Any payment transactions will be encrypted using TLS technology and processed via our payment gateway, Stripe. We do not store any credit cards in our system. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password(s) with anyone. We also provide additional security controls within Sendible, allowing you to restrict access to specific IP addresses.
Unfortunately, the transmission of information on the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Services, and any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.
If you would like to request a list of sub-processors we use, you can do so by emailing support@tech-toolbox.net.
Under the General Data Protection Regulation, you have the right to access, rectify, port and erase your personal data.
If you have registered an account on Sendible, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. You can also download certain account information from within the platform, including your Messages and Analytics.
We store data until it is no longer necessary to provide our Services or until your account is deleted – whichever comes first.
If you email support@tech-toolbox.net requesting your account be cancelled, your account will be deactivated and then deleted. When deactivated, you will no longer be able to access your account across any of our Services. For up to 90 days after deactivation, it is still possible to restore your account if it was accidentally or wrongfully deactivated. The same applies to team members or client accounts you delete.
If you require immediate deletion of your account, please contact us at support@tech-toolbox.net and request immediate and complete deactivation and allow up to 72 hours for us to action your request. When your account is deleted, we also delete all content you’ve created within your account, including all content created by team members and clients, and you won’t be able to recover that information later. We will also delete any personally identifiable information stored in any third party applications we use to service your account.
If you don’t want to delete your account but want to temporarily stop using our Services, you can contact us to deactivate your account for a maximum of 90 days.
When using any of our Services that require login information, if you would like to withdraw consent, please contact us and we will deactivate your account for you.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You may also opt out of marketing communications sent to you by opening any email we have sent you and clicking on the Unsubscribe link.
The application provides you with a facility to download the content you have created or data retrieved from your social media profiles through any of our Services. If you would like further assistance exporting your data, please email support@tech-toolbox.net requesting an export of your social application.
Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to other websites.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our Data Protection Officer, Matthew White, at privacy@tech-toolbox.net.
You can also reach out by mail at:
Technology Toolbox
Attn: Data Protection Officer
2574 15th Avenue
San Francisco, CA 94127
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be available here. If we make a change to this policy that, in our sole discretion, is material, we will notify you via email to the email address associated with your account.
If you have not accepted our latest Privacy Policy, the account owner will be prompted to consent to the updated version when signing into their Sendible account for the first time after a policy change.
By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Please familiarize yourself with the contents of this policy in order to understand how we handle customer data and what your rights and responsibilities are as a user of our service.
This privacy policy (“Policy”) explains how personal information is collected, used, and disclosed by the website builder module, with respect to your use of the website located on this platform (the “Site”) so you can make an informed decision about using the Site and the website creation and hosting services offered.
Please note that this Policy does not apply to, and we are not responsible in any manner for, any information you provide to third parties in connection with websites hosted by the sitebuilder(“User Sites”) or how the third parties who operate such User Sites may use the personal information you provide to them. Such information is subject to the privacy practices of such User Site, and we encourage you to become familiar with their privacy practices before disclosing information directly to them.
This Privacy Policy constitutes a binding and enforceable legal contract between the provider and you — so please read it carefully!
You may visit and/or use the Services only if you fully agree to this Privacy Policy — and by accessing and/or using any of the Services, you signify and affirm your informed consent to this Privacy Policy, including to the collection and processing of your Personal Information as defined and explained below.
Please note: you are not obligated by law to provide us with any information. You hereby acknowledge, warrant and agree that any information you do provide us is provided of your own free will and consent, for the purposes and uses described herein.
This policy describes our privacy practices — what information we collect on our visitors and users, how we collect it, what we do with it, how we protect it, and your rights regarding your information. This privacy policy does not cover third party sites that you may visit and you need to approach the site owners directly for any questions on their privacy policies.
By accessing or using any of our services, you consent to this Privacy Policy. You may use our services only if you fully consent to the practices described in this policy.
We collect two basic types of information with our service, namely personal information and aggregate information.
As used herein, the term “personal information” means information that specifically identifies an individual. The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method, and transaction details), details regarding a browsing or usage session (IP address, and Geo-location), details regarding connected third-party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), scanned identification documents provided to us (such as an ID card, driver’s license, passport or official company registration documents), correspondences (including those made through or uploaded to our Services), and any other Personal Information provided to us by Visitors and/or Users through their access to and/or use of the Services. Our definition of personal information does not include “aggregate” information (see below).
Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed. In other words, information on how you use our service may be collected and combined with information about how others use the service, but no personal information will be included in the resulting data. Aggregate information helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our service. This policy in no way restricts or limits our collection and use of aggregate information, and we may share aggregate information about our users with third parties for various purposes, including to help us better understand and improve our service, and for advertising and marketing purposes.
We may also collect similar information pertaining to visitors of our User’s Websites or Services (“Users-of-Users”), on our Users’ behalf (as further described in Section 6 below). This data is aggregated for our use and for sharing with third parties as described above.
We collect two types of information: Personal Information (which could be used to uniquely identify an individual) and Aggregate Information (which is non-identifying).
Personal information may be collected in a number of ways when you visit our Site. We may collect certain information you voluntarily provide to us which may contain personal information. For example, we may collect your name, address, email address, and other contact and demographic information when you register and set up an account or contact us by e-mail or other means. We may also collect payment information if applicable. In addition, from time to time we may collect demographic, contact or other personal information you voluntarily provide to us, such as in connection with your participation in surveys, sweepstakes, contests, games, promotional offers, and other activities on the Site.
For each visit of registered user of the Site (each a “Registered User”) to the website, our Web server automatically recognizes any header information that is shared with our Web server. The platform collects the IP address and header information, and may collect the following:
By doing so your name and the content of your communication may be made public and can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
As mentioned above, we automatically receive certain types of information whenever you interact with us. For example, when you use the website, our systems may automatically collect your IP address and the type of operating system or browser you use. We may also collect information pertaining to your account activity, and standard access information, such as the time and date of your accessing the service and your usage of the service. We use such information for purposes such as compiling aggregated statistics about service usage, developing new features, and improving our services.
We may also use cookie technology to collect information. See Section 9 for details.
When you visit or use our services — you may also provide us with certain information either automatically through your uses, or by manually submitting it.
We use cookise to identify you to our Services.
We collect such Non-personal and Personal Information for the following purposes:
We collect and use information in order to provide our services and make them better and safer.
We also collect and use information in order to contact our visitors, users and job applicants, and in order to comply with the laws applicable to us.
Visitors’, Users’ and Users-of-Users’ Personal Information may be maintained, processed and stored by the sitebuilder and our authorized affiliates and service providers in the United States of America. The platform and all US-based sub-processors comply with the EU–US privacy shield. We have employees in the US, Canada, Australia, Ukraine, and South Africa who have access to customer data.
Affiliates and service providers that store or process your Personal Information on the platforms behalf are each committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.
The Platform complies with the EU–US Privacy Shield Framework and the Swiss–US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from the European Union and Switzerland and the United States, respectively. The sitebuilder has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
In compliance with the EU–US and Swiss–US Privacy Shield Principles, the platform commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact support by email at support@tech-toolbox.net.
Upon request we will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at support@tech-toolbox.net. We will respond to your request within 30 days.
The sitebuilder has further committed to refer unresolved privacy complaints under the EU–US and Swiss–US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
The platform may also be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
The Platform is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
We may store and process Personal Information subject to this policy in the USA, whether by ourselves or with the help of our affiliates and service providers.
Data storage providers are committed to protect and secure your data. Among other things, the sitebuilder adheres to the EU–US & Swiss–US Privacy Shield Principles, for further protecting and enhancing our users’ privacy.
The platform may collect, store and process certain Aggregated and Personal Information of Users-of-Users (“Users-of-Users Information”), on our Users’ behalf. For example we act as a data processor for responses sent via the Form widget, and also for Online Store customer registrations and orders. Such contacts are then stored on the User’s behalf. The sitebuilder will aggregate this data (as in Section 2.1 above) to help us understand and respond to users’ needs.
For such purposes, the sitebuilder serves and shall be considered as a “Data Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Data Protection Directive) of such Users-of-Users Information. The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions. You are responsible for the security, integrity and authorized usage of your Users-of-Users’ Personal Information, and for obtaining any consents and permissions required for the collection and usage of such information.
The sitebuilder cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites, in accordance with the applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they consent to them.
For more information on how Users-of-Users Information may be handled by the sitebuilder (which may be relevant for the specific notice you provide to and/or consent you obtain from your Users-of-Users), please see Sections 8, 13 and 14 below.
If you are a visitor, user or customer of any of our Users, please read the following: The sitebuilder has no direct relationship with the individual Users-of-Users whose Personal Information it processes. If you are a visitor, user or customer of any of our Users, and would like to make any requests or queries regarding your Personal Information, please contact such User(s) directly. For example, if you wish to access, correct, amend, or delete inaccurate information processed on behalf of its Users, please direct your query to the relevant User (who is the “Controller” of such data). If requested to remove any Users-of-Users’ Personal Information, we will respond to such request within thirty (30) days. Unless otherwise instructed by our User, we will retain their Users-of-Users’ Personal Information for the period set forth in Section 13 below.
The sitebuilder may collect and process information regarding the users of our users. We do this on our users’ behalf. Our users are solely responsible for their users-of-users information, including for its legality, security and integrity.
The sitebuilder has no direct relationship with any of its users’ users. If you are a user-of-user, please contact such user directly.
The sitebuilder may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
The sitebuilder has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include service providers, hosting and server co-location services, communications and content delivery networks (CDNs), billing and payment processing services, domain name registrars, fraud detection and prevention services, web and service analytics, e-mail distribution and monitoring services, session recording, performance measurement data optimization and marketing services, customer service outsourcing, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”).
Such Third Party Services may receive or otherwise have access to our Visitors’ and Users’ Personal Information and/or Users-of-Users’ Personal Information, in its entirety or in part — depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.
Note that while our Services may contain links to other websites or services, we are not responsible for such websites’ or services’ privacy practices, and encourage you to be aware when you leave our Services and read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to such linked third-party websites and services.
The sitebuilder is accountable for personal data that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, it remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless the sitebuilder proves that it is not responsible for the event giving rise to the damage.
The sitebuilder may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.
The sitebuilder may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of the sitebuilder, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.
Our Services include certain Social Media features and widgets, such as the “Facebook Connect” or “Google Sign-in” features, “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Site, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties are governed by their policies and not ours.
In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Site and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.
We may share Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with co-owned affiliates which employ sitebuilder employees in the US, Ukraine and South Africa, in the course of facilitating and providing you (and your Users-of-Users) with our Services. In addition, should the sitebuilder or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event. If we have a good faith belief that such change in control might materially affect your Personal Information then stored with us, we will notify you via e-mail and/or prominent notice on our Site of this event and certain choices you may have regarding your Personal Information. Sharing of Personal Information from subsidiaries and affiliated companies in the European Union and Switzerland to the sitebuilder’s United States subsidiary, adheres to the EU–US and Swiss–US Privacy Shield frameworks.
For the avoidance of doubt, the sitebuilder may share your Personal Information in manners other than as described above, pursuant to your explicit approval, or if we are legally obligated to do so. Moreover, the sitebuilder may transfer, share, disclose or otherwise use Non-personal Information in its sole discretion and without the need for further approval.
In the event that the sitebuilder transfers your personal information to a third party that is acting as an agent, the sitebuilder will enter into a written agreement with such third party requiring that the third party provide at least the same level of privacy protection as is required by the relevant principles, and also requiring that personal data is only processed for limited and specified purposes.
We may share the information of our visitors, users and their users-of-users with various third parties, including certain service providers, law enforcement officials and application developers. The information may be shared solely in accordance with this policy.
The sitebuilder, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our Visitors, our Users and their Users-of-Users with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our Visitors’ and Users’ preferences and authenticated sessions, to better secure our Services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our Services.
The use of cookies by our partners and affiliates is not covered by our Policy. We do not have access or control over these cookies. Our affiliates may use session ID cookies on their websites to give you access to discounts and promotions. Our integration partners use cookies within the sitebuilder in order for you to use the parts of the sitebuilder Toolset that are implemented by these partners.
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at https://www.aboutcookies.org/ (note that this website is not provided by the sitebuilder, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.
Some parts of our Service use third party analyticservices to help us create a better user experience.
Javascript tracking: We and certain Third Party Services may employ tracking, which enables them and us to improve our Services by measuring their effectiveness and performance.
Behavioral Targeting/Re-Targeting: Certain Third Party Services and ad networks may display advertising on our service. Such parties may use certain tracking technologies to collect certain information about your activities on the Services and different third party Services to provide you with targeted advertising based on your interests and preferences. You may opt-out of receiving targeted ads from certain advertisers and ad networks by clicking here (or if you are located in the European Union click here (provided by YourChoicesOnline.eu). Please note this does not opt you out of receiving any advertising.
“Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.
We and certain third party services may use cookies and similar tracking technologies throughout our services.
These technologies are used mostly for stability, security, functionality, performance and advertising purposes.
You may block, opt-out of or otherwise manage such tracking technologies by yourself, through your browser settings or other sources — but please note that this may adversely affect the way you experience our services.
Our service is not intended to be used by children, and we do not knowingly collect personal information from children except in compliance with applicable law.
We will communicate with you via email. The sitebuilder intends to send regular email updates and occasional promotional offers that may be of interest to you. You may opt-out of these mailings at any time. If you do not want to receive marketing and promotional e-mails from us in the future, please let us know by sending us an e-mail to support@tech-toolbox.net or follow the unsubscribe instructions that are included in each email communication.
This will not prevent us from sending you operational, account related or other non-marketing emails. If you wish to no longer receive these emails please deactivate your account by emailing customer support at support@tech-toolbox.net.
You agree that we or our partners may send you promotional messages and content. You can easily opt-out of receiving promotional messages by contacting us or using the “unsubscribe” options provided by us.
If you wish to access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, feel free to send us an e-mail to support@tech-toolbox.net or mail your request to 2574 15th Avenue, San Francisco, CA 94127, USA, and we will respond within a reasonable timeframe and in accordance with any applicable law. Please note that you will be asked to verify your identity in order to ensure that an unauthorized person is not attempting to exploit your rights in order to access your data.
You have the right to access your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may update your profile or delete it by emailing our Customer Support at support@tech-toolbox.net. If you would like your personal data permanently deleted, please email support@tech-toolbox.net.
You may request to access or correct the personal information you have stored with us, by sending us an e-mail or letter. You may also correct, update or remove certain information, or deactivate your account, through your account or website settings. We will respond to your request within 30 days. Proof of identity will be required for your protection and ours.
We retain your Personal Information (as well as your Users-of-Users Information) as needed to provide you with our Services.
We may continue to retain such Personal Information even after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. For permanent deletion of your data please email support@tech-toolbox.net.
We may keep your information for as long needed (for example, if we are legally obligated to keep it further, or need it to protect our interests). You have the right to request permanent deletion of your data, which can be done by emailing support@tech-toolbox.net.
The sitebuilder has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to all areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.
However — regardless of the measures and efforts taken by the sitebuilder, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information or any other User Content you upload, publish or otherwise share with the sitebuilder or anyone else.
We therefore encourage you to set strong passwords for your User Account and User Website, and avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.
Users publishing websites to a free subdomain or a custom domain, will be provided with DDoS protection and DNS management capabilities. The sitebuilder uses CloudFlare to provide DDoS protection and DNS services for the Toolset, Site and customer websites. A copy of CloudFlare’s privacy policy is available here.
We use reasonable efforts to prevent unauthorized release of or access to your personal data. However, we cannot guarantee that your information will not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. If the sitebuilder learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. The sitebuilder may also post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach, you should notify us at privacy@tech-toolbox.net.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number, national ID, personal health information) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). Credit card details are stored in our Payment Gateway’s highly secure Payment Vault that is fully compliant with the Payment Card Industry’s Data Security Standards.
If you have any questions regarding the security of our Services, you are more than welcome to contact us at privacy@tech-toolbox.net.
We are committed to securing your personal information, and use various security measures to better protect it.
However, as we can’t guarantee absolute protection — we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.
Our Services offer publicly accessible blogs, communities and support forums. Be aware that any information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us at: privacy@tech-toolbox.net. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you will need to login into such application or contact its provider if you want to have the Personal Information you posted through it removed.
In any event, we recommend that you do not post any information (or use any posting means to post information) you would not want to be made public on these areas.
If you upload any User Content to your User Account or post it on your User Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
We cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including, for instance, password-protected areas on your User Website). You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. Again, we recommend that you do not upload or post any information you would not want to be publicly available.
Please avoid posting any information to any of the public areas on our Services, or to your own website, if you don’t want it to become publicly available.
Your use of any of our Services, and any disputes arising from it, is subject to this Privacy Policy.
This Privacy Policy, its interpretation, and any claims and disputes related hereto, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the State of California, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by, a court of competent jurisdiction located in the State of California in the USA.
The sitebuilder may amend this Policy from time to time to remain consistent with the requirements of applicable legislation and the EU–US and Swiss–US Privacy Shield programs. We will post any revised policy on this Site, and we will provide email and/or other notifications of any substantial changes. Your use of the Site after the revised Policy has been posted will constitute your consent to such revised Policy. If you are concerned about how your personal information is used, e-mail us at support@tech-toolbox.net. This will not prevent the sitebuilder from using your personal information for the specific purposes for which it was collected.
Our Postal Address is:
2574 15th Avenue, San Francisco, CA 94127
We can be reached via e-mail at support@tech-toolbox.net.
Any heading, caption or section title contained herein, and any explanation or summary under the right “The Short Version” column, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.
If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.
This policy shall be governed by the laws of the the State of California in the USA.
Any disputes between us may only be brought before the courts of the State of California in the USA. We may change this policy at any time. We will notify you of any material changes. Only the left column is legally binding (this column is just for clarity).
If you have any questions about this Privacy Policy, please contact us at support@solutionbranding.com.
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